At RM Moving Express, we are committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information in connection with our services.
What Information We Collect
We may collect the following personal details from you:
Your full name, phone number, and email address
Pickup and delivery addresses
Details about your move (type of items, property access, etc.)
Payment details (only when required and securely processed)
How We Use Your Information
Your personal information is used solely for:
Providing you with moving quotes and services
Confirming bookings and communicating with you
Processing payments
Improving our service and customer experience
Complying with legal obligations
How We Store Your Information
All personal data is stored securely and only accessible to authorized staff. We take reasonable precautions to prevent unauthorized access, loss, or misuse of your information.
Sharing Your Information
We do not sell, trade, or share your personal information with third parties, except:
When legally required to do so (e.g., by government or law enforcement)
To trusted service providers who assist us in operating our business (e.g., payment gateways)
Cookies & Website Tracking
Our website may use cookies or tracking tools to monitor site performance and user behavior. These are used to enhance your browsing experience and improve our services. You can disable cookies via your browser settings.
Third-Party Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of these third-party sites.
Access & Update Your Information
You may request to access or update the personal information we hold about you at any time by contacting us at [Insert Contact Email].
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.
Your Consent
By using our services or submitting your information, you consent to this Privacy Policy.